Recently viewed
I sent an older osprey ce in for service. After a few weeks, it still hadn’t arrived. I called and found it had been shipped to my old address. They sent me a new Bahia, and even spooled it with braid. I was shocked at how amazing the customer service was. The new Bahia is AMAZING, and I will never use any other braid. Its castability is incredible. Add a couple extra turns in your knots, it’s THAT thin!
They got my reel working perfectly, back to the original condition after it was submerged in saltwater/muck from hurricane Milton storm surge in my garage.
Florida Fishing Products real service is the only way we go at Southern Salinity Guide Service. From the quality of care to the amazing quick turnaround … outstanding customer service! That’s why we trust FFP with our business.
At first I was disappointed that I could not find a local shop to service the reel, which lead to online research. It was easy to send to FFP, the fee was very reasonable and the service was fast. Very satisfied!
Had my reel fixed and returned in about a week. Works like new
Ordeal setting up return
Returned reel
Never notified they received it
Returned the reel nothing about what was wrong with it . I have two reels from this company
Do not expect to purchase anything else from them
Fast, efficient and good communication. Will do again next year.
The crew at FFP took care of me quickly. Guide life is hard on gear and maintenance is part of a guides responsibilities. All gear needs maintenance and FFP makes it easy!
Awesome servicw
Sent in my two resolute reels that I’ve had for two years for service. One reel was ok just a bit of a squeak when retrieving, but the other had corrosion under the paint towards the bottom of the reel where paint had been chipped and needed some serious repair. Messaged the service team ahead to let them know of my concerns about what “service” was like. Spoke with I think Kyle, he assured me that my reels would be taken care of properly. After receiving my reels back from service, I was astonished. Both reels looked and seemed to be back to brand new. These guys are legit. I plan on buying many more reels from them in the future!