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I've been using FFP reels for over 4 years catching thousands of huge, memorable fish. FFP stands behind their products, and their reel service is top notch. It's the fastest turnaround I've used, and it makes the reels work like new.
Tough, smooth reel. Something broke after 2 years but $40 and a week or so and the reel is like new again. (they even saved and re spooled line-no charge) Florida Strong
Fast and easy..No questions asked and fixed right the first time!!
CAPTAIN SCOTT BARMBY
ORVIS CHESAPEAKE BAY FLY-FISHING SCHOOL
ROCK ON CHARTER FISHING
ORVIS-ENDORSED OUTFITTER
www.fishrockon.com
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Reels came back looking and working like new
I sent my reel in for service and it came back like new ! Soon after the drag wheel fell in the water while fishing - I contacted support and they sent me a new one for free right away!
I'm really not sure how I shipped my reel to Florida, had it serviced, then shipped back to me in what seemed like 1 week. So yea, the turn around time is super quick. Oh, and the actual reel service? It's like getting a brand new reel. It's that good. As you can tell, I'm beyond satisfied.
Fishing Products:
I recently had the pleasure of dealing with Florida Fishing Products, and I must say their customer service is outstanding. From the moment I reached out with my inquiry, their team was responsive, knowledgeable, and incredibly helpful.
I sent my reel in for a service, and as well to correct an issue with the line getting caught under the spool. The reel came back quickly and I have not had an issue with the line getting caught under the spool since then! The only thing is, I would like to hear back from the team as to what they did to correct the issue.
Thank you!
Great customer service and a quick turnaround. They were like brand new when they shipped them back to me. Not all reel companies are the same. These guys have it going on! Highly recommend!
My reel was locked and hasnt been cleaned in a while. It felt brand new when I got it!